RBC Visa Card.

[Priority]

I have a $500 Pre-Paid Non Reloadable RBC Visa Card, it's fully activated and is Functioning normally everywhere else. 

I'm trying to use it to add some Funds to a few of my Public Accounts however everytime I try to add it to the Account it is unable to process my request.

I've tried multiple times yesterday and today, with a few different accounts using both the Mobile App and the website with out any sucess. 

What's the issue here, should I just use the card to buy a bunch of Vouchers?

[Priority]

I've used Pre-Paid Non-Reloadable Visa and Mastercard Vanilla in the past without any issues, so I don't think that's the case..

[Flyrrad]

Some providers do not accept pre-paid nonreloadable gift type cards...... maybe PM doesn't?

[hTideGnow]

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@Priority wrote:

I have a friend with another Phone Repair Shop nearby, he still has a system that allows him to sell all Vouchers including Public Mobile.

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HI @Priority 

unlike sim card, PM didn't block stores from selling vouchers.  As long as the store has the connection to those vouchers selling system, they can sell PM vouchers

[Priority]

I have a friend with another Phone Repair Shop nearby, he still has a system that allows him to sell all Vouchers including Public Mobile.

I'm going to go to his store and buy all the Vouchers there since often 7-Eleven can only print 2-3 at a time before the POS System bugs out. 

His system can also add funds directly to your Account.

[Priority]

Yes, it's working on Amazon.

[Chalupa_Batman]

As you know brother, adding, changing, editing credit cards on the site and app are a pain in the butt! To make your life easier, I'd just go purchase $500 worth of PM Vouchers. But eh, I'm lazy. 

[dust2dust]

You say functioning normally everywhere else. Do you mean also online?

[BKNS27]

@Priority 

You shouldn’t have any problems with a reloadable Visa but did you try clear cache and go incognito before login to you account.

If that didn’t work, I would suggest you contact a CS_Agent or purchase vouchers with the Visa.

[hTideGnow]

HI @Priority 

updating the credit card sometimes is a tough task.  We don'w know why the "Oops" error come and sometimes, once it start coming, it won't go away

Pick an account you want to add to, submit a ticket with agent and see if they can add it for you or see the error code why the system rejecting it