9 hours ago
I am just joining Public Mobile. I completed the purchase, requesting a physical sim. Now I'd like to change that to an e-sim, but I can't seem to do it because I can't get past having to enter the sim # and I can't find any way to go back and change my option. Any ideas?
Solved! Go to Solution.
7 hours ago
Thank you for your help!
8 hours ago
HI @RoseE
i would say better to complete the physical sim setup and you can change to esim after. You can just download the PM app on your phone and the login and buy a new esim that way. This is faster and can be done yourself without waiting for support agent
9 hours ago
@RoseE , use the link below to reach out to support.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
9 hours ago
@RoseE You will need supports help if you prefer to use eSIM to activate
send a private message To CS_Agent
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437