Hi PM Community,
I've worked on activating a new physical sim card for the past 2 hours... When I got to transfer my phone number, the app said something isn't going right. I've tried logging in to my PM account and connect with a PM agent yet keep getting stuck on the page where it asks to confirm full access with a 6-digit code sent to my number. However, the 6-digit code mention is never received. My new PM sim card seems to be working as I am able to make call and use data. But still unable to access my account as I'm just stuck as mentioned.
I've tried numerous thing... restart the phone, switch out the old sim card to PM sim card and back and so forth. Moreover, I've never received a text from my previous service provider as the instructions suggest. Help!!!
