Public Mobile sent and charged me $11:30 for two sim cards that I did not order. What can I do?

[paddychlee]

I received an email from Public Mobile saying that 2 sim cards were to be delivered to me and my credit card would be charged $11:30.  However, I did not order the cards.  How do I get my money back and have the cards returned?

[JL9]

Good to hear, I am hoping they clean up this glitch, but regardless you don't have to worry because even if it went that far PM would be able to resolve it for you!

[paddychlee]

Thanks everyone for your comments.  I have been checking my credit record and Public Mobile did not charge me the $11.30.

[JL9 · Accepted solution]

I am assuming you have checked your card and saw no payment? It is a glitch effecting many but stay on top of it to make sure it doesn't progress to an erroneous charge as well.

[BKNS27]

@paddychlee 

opps…ignore 

[computergeek541]

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@paddychlee wrote:

I received an email from Public Mobile saying that 2 sim cards were to be delivered to me and my credit card would be charged $11:30.  However, I did not order the cards.  How do I get my money back and have the cards returned?

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Please ignore the messages. These e-mail messages were sent out in error. No SIM cards have been sent and your credit card was not charged.