Public Mobile Phone number

[Ralphy]

Is there an actual help line phone number for Public Mobile?

They have my original phone number that I transferred to Public Mobile but the system does not work on my phone

So I would like my original number back please.

[Chalupa_Batman]

Hello @Ralphy 

There is no contact number to talk to someone at Public Mobile which I'm sure you're aware of when you signed up. Here is how to reach a CS Agent. Just know it can take up to a week to hear back from them.

With regards to your phone number, if it was ported in from another provider and you released it, it's gone back to the original provider.

To Submit a ticket, please click the following link to access the Public Mobile Chatbot:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type: Customer Service Agent

IMPORTANT INFORMATION: I am not a Public Mobile employee. I am a customer just like you. Please do not send me a private message with your personal information. 

[hTideGnow]

@Ralphy 

Please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437