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[Yangjooyang]

I got text messages from you guys 

4 speed 15gb 40 dollar per month 

At that time I was agree and change my renewal date but didn't.

Can you change plan

[hTideGnow]

hi @Yangjooyang 

try to first clear browser cache, the restart browser a d re-login My Account,  you will see the correct plan that way

or try private/Incognito/secret  mode to login My Account 

[dust2dust]

You can change it yourself as the plan is still available but use private mode when you log in to see if it did change or if it is scheduled already.

[Handy1]

@Yangjooyang @Try logging in again incognito mode , there are cache issues or refresh page once logged In to see the change 

Refresh page.                                ^^^