Promo/ referral

[AA_shah]

I subscribed to a plan using referral but the rewards/ promotion did not reflect and the a month deducted did not take promotion into consideration. 

[Priority]

Message CSA and ask if they can see the Friend Referral Code Applied to your account, when adding the Code upon Activation you have to press 'Apply Codes' Twice otherwise the Friend Referral Code will not be added in successfully. 

Please read my Post regarding this issue: 

https://productioncommunity.publicmobile.ca/t5/Get-Support/Friend-Referral-Code/td-p/1014915

Make sure you follow the Applying steps of Friend Referral Code exactly how I did it and explained it on my e-SIM Activation post for best success.

https://productioncommunity.publicmobile.ca/t5/Get-Support/e-SIM-Activation/m-p/1020154

[hTideGnow]

hi @AA_shah it will be there within 3 days. Check My Account and you will see it there in  Available Fund . You will use it to pay for next renewal 

[BKNS27]

@AA_shah 

You should get the $10 credit before your next bill. Normally you should get it in 3 days.

[Handy1 · Accepted solution]

@AA_shah  If you used a friends referral code you should receive $10 credit in your available funds with in 72hours of activation . If it’s been longer then this please submit ticket with support to make sure the code was entered correctly 

private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[AA_shah]

And the amount* deducted