Promo code

[star13]

Good evening, 

How come I cannot use the promo code 20OFFMONTHLY for cyber monday? Is this for new users only?

[nosha]

Glad they make these things straightforward. What a waste of time for many, like myself.

[nosha]

Did not work for me as well, now my plan has renewed at the old rate today. Wasted my time. 

[Community_QA]

isn't that the code for new activation only?

[will13am]

@star13 , make sure to use incognito mode on the browser when accessing the self serve portal.  Data cache can really mess things up otherwise.  

[HALIMACS]

@star13 

It was 'intended' for new customers only

HOWEVER, existing customers can get it if they choose the $55.00 plan for 20GB, and add promo code 20OFFMONTHLY in the promo code field and schedule for next renewal.

Give it a try and you'll see it seems to work.   I just did. (but then canceled the pending plan change as i don't need that data allotment...  😁)

[hTideGnow]

Hi @star13 it was meant to be for new activation only.  But members tried and confirmed it works too if you choose Change Plan Now and not to schedule renewal change

[Quigley]

@star13   It'll only work when you choose to change your plan right away.