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Promo done incorrectly?

jjb753
Great Neighbour / Super Voisin

jjb753_0-1669753855507.png

 -(-20) = +20 ?

Is this something I did wrong or something incorrectly coded? I doubt I would be the only person this would impact.

6 REPLIES 6

swusteve
Great Neighbour / Super Voisin

I’ve had the exact problem. Tried to start a ticket to contact an agent and not heard back. I would love to you know if you end up getting charged for that amount on your credit card! On my actual account online it says the correct amount of 35 dollars, but the email I got said 75, which is 25 more than the plan

Community_QA
Model Citizen / Citoyen Modèle

so the $20 off for existing customers too?

 

and.. elementary math  

Metal1967
Deputy Mayor / Adjoint au Maire

PM  makes mistakes?.. lol

jjb753
Great Neighbour / Super Voisin

Received this in an email.

walker1
Mayor / Maire

@jjb753  That doesn't look right.

Try logging into your account using a different browser in incognito or private mode and try again. 

JK8
Mayor / Maire

@jjb753 

 

It has been reported in this community of the math mistake by PM. Log into your self service account and go to the Payments tab to see the correct info.