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Promo code does not work

Rona_St10
Good Citizen / Bon Citoyen

8m ago

I received a text message today stating that I was getting an extra 5GB of data for 16 months. I followed the instructions and entered the promo code. A message appeared to tell me it was an invalid code. Has anyone else had the same issue?

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1 REPLY 1

softech
Oracle
Oracle

5m ago - last edited 5m ago

@Rona_St10 

do you have a 30 days plan or 90 days?

There was an issue with applying the code earlier today, but it was since fixed.

Please try using the browser with Incognito Mode to enter the promo code (and instead of using the direct link on the offer, please login My Account first):

  1. Log in to My Account.
  2. Go to the *Subscription and Add-ons tab.
  3. Enter the promo code in the Promotional Code box and click Add.

If still encountering error when adding the code, please engage PM support for further assistance.  Open ticket using Public Mobile Expert Messaging using your Community/EverSafe account.  Select Start a Chat to begin:
          https://expert-messaging.publicmobile.ca/guest/pre-chat
**You'll get email/SMS alert when agent replies. or monitor here: https://expert-messaging.publicmobile.ca/message-centre

 

 

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