I had a text message offering a deal on data. I accepted and received confirmation. It was to take effect on my next payment date (today) but nothing has changed. How do I get the deal?
For the community's information: I have received the updated offer with effect from today. So if you don't get the offer when yo expect it , contact customer service - they can make it happen quickly (as in within an hour of first mentioning the issu...
It appears that it will start today. I opened a ticket with customer service and received a quick reply from an agent asking for a screenshot. Looks like they are coming through for me.
