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Promo code

star13
Great Neighbour / Super Voisin

Good evening, 

 

How come I cannot use the promo code 20OFFMONTHLY for cyber monday? Is this for new users only?

7 REPLIES 7

nosha
Good Citizen / Bon Citoyen

Glad they make these things straightforward. What a waste of time for many, like myself.

nosha
Good Citizen / Bon Citoyen

Did not work for me as well, now my plan has renewed at the old rate today. Wasted my time. 

Community_QA
Model Citizen / Citoyen Modèle

isn't that the code for new activation only?

will13am
Oracle
Oracle

@star13 , make sure to use incognito mode on the browser when accessing the self serve portal.  Data cache can really mess things up otherwise.  

HALIMACS
Mayor / Maire

@star13 

 

It was 'intended' for new customers only

 

HOWEVER, existing customers can get it if they choose the $55.00 plan for 20GB, and add promo code 20OFFMONTHLY in the promo code field and schedule for next renewal.

 

Give it a try and you'll see it seems to work.   I just did. (but then canceled the pending plan change as i don't need that data allotment...  😁)

 

 

hTideGnow
Mayor / Maire

Hi @star13 it was meant to be for new activation only.  But members tried and confirmed it works too if you choose Change Plan Now and not to schedule renewal change

Quigley
Mayor / Maire

@star13   It'll only work when you choose to change your plan right away.

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