Porting old number

[mcc44]

Hi there I would like to port my old number from Koodo over but not having any luck doing so how can this be done 

[govserv1]

I ported from Telus and all I needed was Public Mobile SIM card and Telus account number. Was done almost immediately.

[Anonymous]

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@mcc44 wrote:

How do you get in touch with moderate team 

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For your future reference here...orange underlined text means it's a clickable link.

[mcc44]

Thanks 

[ShawnC13]

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@mcc44 wrote:

How do you get in touch with moderate team 

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To send a private message to a moderator click this link and describe your issue.

Community Moderators are available from Monday-Friday 9am(Eastern) to 9pm(Eastern) and Saturday, and Sunday from 9am(Eastern) to 7:30pm(Eastern) More info on moderators

[mcc44]

How do you get in touch with moderate team 

[mcc44]

Just saying number not available it is an active account 

[mimmo]

your koodo number needs to be active to port.    can you explain what the issue is.

are you koodo post page or prepaid.  

if prepaid you need to contact moderator_team

if you are getting an error filling out the form,  then you will also need to you contact the moderator_team

[mcc44]

It’s an added line on my sons account I jut like to have the number it’s not a prepaid it’s monthly 

[Metal1967]

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@mcc44 wrote:

Hi there I would like to port my old number from Koodo over but not having any luck doing so how can this be done 

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@mcc44 

Is the koodo account prepaid or post paid?and isit still active?

[Anonymous]

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@mcc44 wrote:

Hi there I would like to port my old number from Koodo over but not having any luck doing so how can this be done 

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If you're with Koodo pre-paid then you would need @Moderator_Team assistance.