Porting number from public mobile

[sy23]

Hello, my prepaid service has expired and I do not intend to continue using it. I would like to port my number to a new carrier, but I do not want to pay for another month of service that I will not use. Is there any way you can allow me to complete the porting process without making another payment? Please advise. Thank you.

[Dunkman]

@sy23 

Just to add to what has been already mentioned.  If you are porting to another Telus company (ie. Koodo, Telus itself), your PM account does not need to be active.  To any other mobile company (Rogers, Fido, Bell, etc), your PM account needs to be active.  

[hairbag1]

@sy23 

you must have an active account in order to port your number away from Public Mobile. Best option is to pay for another 30 days; use Public Mobile for 3 weeks...then initiate the port away. 

[BKNS27]

@sy23 

Best time to port out of PM is a day or 2 before your renewal date. There is no refund on unused days.

[Armonation]

@sy23 Like with any carrier a line must be in service and active. The reason why is because you need to respond the text message from the carrier to complete the port. My advise is, just find a plan that the cheapest, then make the service active again, and then port the number out. Your other carrier you are porting from will be terminated and you will not be charged for anything else, if you prepaid it.

[softech]

Sorry @sy23 , account has to be active for the phone number to be ported.  Unless you are porting to Telus or Koodo, there is no exception to the rule.  So, you have to resume service before you can port out the phone number