I initiated a request to port my number from Bell when activating my new Public Mobile SIM card. I got the SMS requesting permission and said yes. Nothing else happened. When I called Bell and asked them to re-initiate the porting, they said it had to come from Public Mobile. I tried to submit an IT ticket, but get a 404 error each time. Also tried to send a public message, but that is not working either. Please help!
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Ditto man lol
telus called again to find out if I wanted my number ported or that they were having trouble? But. They called me dad (must’ve been on my old Fido acct?).
now when I click the link they sent me finallllly by text, for them to fix it, I just get bounced around and then error page error message error can’t submit ticket error error error.
im stuck in limbo, my buzzer doesn’t work, no one can contact me, I don’t know what to do at all right now.
@Wendy-12 - i got the 404 message too with SIMon Bot just now...?
Contact Public Mobile Representatives (CSA) by submitting a message(ticket) to them here:
EDIT, not sure if you were having issues with private messaging or not from your post...I was able to see the private message option to CS_Agent just fine.
But if still issues, you can try calling the Telus porting phone number, which we are not supposed to post here. So, check your private messages I will send it to you there.