08-28-2023 06:01 PM
Wish I read the posts here first stating to use your old account number instead of imei number. I've submitted a message with customer service. Any idea how long they take to reply ? I've contacted them twice today have not heard back.
08-28-2023 06:04 PM
Your old SIM Card has reception still from your Previous Provider correct?
08-28-2023 06:02 PM
HI @Jonnyd
better and faster to call porting team. I will message you the phone number to your Community inbox