cancel
Showing results for 
Search instead for 
Did you mean: 

Porting from shaw

mr604
Great Neighbour / Super Voisin

I attempted to port my number from Shaw. The esim seemed to load on my phone but I received a text saying there was trouble porting number someone would reach out no on did. Shaw told me Rogers had already requested a port ( due to the merger) . I got Rogers to cancel the request, Shaw said have PM send new request.  PM system won’t let me report or send a service ticket. What do I do? Is there any customer support to speak to at PM?

2 REPLIES 2

hTideGnow
Mayor / Maire

HI @mr604 

just a porting issue.  Call the porting support team and they will update you what was wrong.  Will send you the number, check your Community inbox on the top right

JRod
Deputy Mayor / Adjoint au Maire

@mr604 

I will send you the number to the porting department and they can investigate for you and re-trigger the port for you.

Check your messages here on the community.

This link will take you to your messages:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Need Help? Let's chat.