Porting from Wind to Public

[philipdoss]

Hi

We ported our number from Wind to Public, and have lost service on the wind line, has it been ported?

[stonechucker]

Have you attempted to remove the PM SIMcard, and re-instert it?  Have you powered off your phone, and powered it back up?

[UDP7]

Is your phone unlocked?

[Pirahna97]

Hey @philipdoss porting can take from 10 minutes to maybe 3 hours or longer. Usually the port goes through in 20 minutes. If it takes longer you might want to email a moderator. 

[CaNuCk07]

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@philipdoss wrote:

Thanks, we are still unable to get calls on the wind, do you know how long it takes for the porting.

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Are you able to get calls on the Public Mobile though?

[ajanda]

@philipdoss Hi, as soon as you lose service on your wind line. The port has been sucessfully completed and everything from receving calls/texts and data works on your public mobile line. A friend of mine ported 2 wind lines and it took about 45mins.

[philipdoss]

Thanks, we are still unable to get calls on the wind, do you know how long it takes for the porting.

[neilselden]

Hi,

That means the port has been initiated.

The port is complete when you can receive calls and texts on your "old" WIND number.

Hope this helps,

Neil