Porting a number from Freedom

[jgabbar]

Good afternoon,

Someone in my family wants to switch to Public from Freedom. She had switched to Freedom from Koodo (and ported her number) 3 months ago, but she isn't happy with their signal strength where she lives. Would it be possible to switch to Public and porting her number? If not, how often are you allowed to port your number?

Thanks for the help.

[gblackma]

Thanks for choosing my response as the solution @jgabbar . Glad that we could help you . We hope to welcome your family member here soon. Have a great weekend. 

[gblackma]

@jgabbar as mentioned above the most important thing is that it remains active until the port kills it.

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@jgabbar wrote:

Yes, it's still active, she just wanted to switch providers.

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[jgabbar]

Yes, it's still active, she just wanted to switch providers.

[Jb456]

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@Luddite wrote:

@Jb456 

a) The DBC part listed in a Freedom account is considered part of Freedom Mobile account number

b) Just in case reading:https://productioncommunity.publicmobile.ca/t5/Getting-Started/BE-PREPARED/m-p/112014#M20827

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@Luddite  Thank you!

[popping]

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@jgabbar wrote:

I tried to check her number in my PM account, and the system said it couldn't verify the number. Does it mean she'll need to select a random number initially, and then ask a Moderator to port her number?

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Yes, if her Freedom account is still active.

She cannot port her number to PM if her number is not active.

[jgabbar]

I tried to check her number in my PM account, and the system said it couldn't verify the number. Does it mean she'll need to select a random number initially, and then ask a Moderator to port her number?

[popping]

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@CannonFodder wrote:

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@jgabbar wrote:

Would it be possible to switch to Public and porting her number? If not, how often are you allowed to port your number?

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AFAIK, it's your number, and you can take it to whichever provider you want, as often as you want, i.e. if you want to change providers every month, you can do so.

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Agree with all replies to your question. @jgabbar 

Porting a number from a provider to another provider is the law of this land.  Make sure your Freedom number is active before you can port your number to another provider.  Therefore, don't call Freedom to cancel your account.  Let PM handles your port.

https://crtc.gc.ca/eng/phone/mobile/num.htm

[Luddite]

@Jb456 

a) The DBC part listed in a Freedom account is considered part of Freedom Mobile account number

b) Just in case reading:https://productioncommunity.publicmobile.ca/t5/Getting-Started/BE-PREPARED/m-p/112014#M20827

[CannonFodder]

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@jgabbar wrote:

Would it be possible to switch to Public and porting her number? If not, how often are you allowed to port your number?

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AFAIK, it's your number, and you can take it to whichever provider you want, as often as you want, i.e. if you want to change providers every month, you can do so.

[gblackma · Accepted solution]

@jgabbar Yes it is possible. There's no limit to porting a number. However, we would recommend that you activate your SIM with a temporary phone number , and set up your service/ my acount first before porting your number from within. Please note that your Freedom account must be active to port .

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@jgabbar wrote:

Good afternoon,

Someone in my family wants to switch to Public from Freedom. She had switched to Freedom from Koodo (and ported her number) 3 months ago, but she isn't happy with their signal strength where she lives. Would it be possible to switch to Public and porting her number? If not, how often are you allowed to port your number?

Thanks for the help.

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[dabr]

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@jgabbar wrote:

Good afternoon,

Someone in my family wants to switch to Public from Freedom. She had switched to Freedom from Koodo (and ported her number) 3 months ago, but she isn't happy with their signal strength where she lives. Would it be possible to switch to Public and porting her number? If not, how often are you allowed to port your number?

Thanks for the help.

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Yes she can port her number, just need a PM SIM and unlocked phone.  Also keep the Freedom Mobile account active until the porting is complete.

Here is the link to get started once she is ready to start activation: https://www.publicmobile.ca/get-started

[Jb456]

Yes no problem at all.

Here is porting guide.

https://productioncommunity.publicmobile.ca/t5/Getting-Started/Start-Guide-Setup-Activation-Port-Dat...

Make sure to give them your referral code