@BriceC
If there's a promotion with Public Mobile that you want download the app and order the plan and sim card and pay*. Once paid for Public Mobile must honour the promotion/plan when you activate the sim card (anytime after you recieve it in the mail.)
*Don't forget to enter your referral code for the $10 bonus referral credit and any current promocode (like the 50% off your first 3 months promocode) on the payment page.
Once you have the sim card in hand and are ready to activate** my preference is to activate with a temporary phone # in case you have any activation issues. When all of your services are up and running and you can log into your self serve account port in your phone # on your profile page.
**Update the PM app or uninstall and reinstall it before proceeding with your Sim card activation to avoid any glitches or error codes.
You will need your full name, your account # and your phone #. Reply YES to the porting authorization text from your current provider within 90 minutes of recieving it. Power off your phone, remove your old Sim card and insert the Public Mobile sim card and reboot. Most ported phone numbers only take a few minutes to maybe a half hour to complete. Any longer than 2 hours and/or the inability to recieve incoming calling indicates an issue with the port (come here and ask for the porting department phone # to resolve an incomplete port.) Your old account will close and old Sim card will cease functioning once the port is complete.
Nearly all contracts with a device subsidy are postpaid accounts. This means your plan service will be prorated based in the amount of days of service used in your billing month. There is no penalty for porting out (or ending) your plan services early however the device subsidy portion of your bill must have all 24 months paid in full to avoid the ECF (early cancelation fee). As long as you port out in your last (24th) month of your contract your device subsidy will also be prorated and the proration amount will be considered an entire billing month as paid in full.
Example: Your entire bill is $90+tax. $60 is your plan services an $30 is your device subsidy. You port out on the second day of your last billing month of your 24 month contract. Your bill will be prorated and you will be charged $60÷30 days=$2/day×2 days=$4 for your plan services and $30÷30 days=$1/day×2 days=$2 for your device subsidy. $4+$2=$6+tax for your 24th and final month of your contract paid in full (+any extra charges not included in your plan like long distance or roaming).
Porting out a few days into your final month in this example saves you $28 out of the full $30 monthly device subsidy that by law (WCC) is considered paid in full once any portion of a billing month's device subsidy is paid. This only works in the final month of the contract to avoid the ECF.
