Port Koodo number

[jbragg]

Pls help me port over my prepaid Koodo number to PM

[softech]

@jbragg if you activated and the sim is working, it is time to open ticket with support and asking for. porting help

1. Please open ticket via Chatbot (requires access to My Account): click this  Chatbot Ticket Link 

Then click "Click here to submit a ticket ↗" to open the ticket submission page
Next, enter your Community login, then enter your question.  Finally use My Account login or 4 digits PIN to validate.

2. If you have trouble with Chatbot or you don't have access to My Account: Private message CS Agent at: 

    https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened.  CS Agent will reply to you there

[LitlLdy]

@jbragg , for your own security please refrain from posting private information on this public / open forum for all to see.

[jbragg]

the number I chose at activation is

639xxxxxx

[softech · Accepted solution]

@jbragg for porting Koodo Prepaid, you will need to activate with a temporary number first.

Once activated, then open ticket with PM support and ask them to manually poet your number here