01-24-2021 11:33 AM - edited 01-05-2022 04:59 PM
01-24-2021 02:57 PM - edited 01-24-2021 02:59 PM
You've asked the community Forum - we are customers like you and cannot make these types of changes.
It's very easy for you to do. Sign into your self serve account then go under "payment" tab and "manage my card" bottom left.
01-24-2021 12:45 PM
@RajinderSingh , further to the recommendations already provided, this is a public forum where customers seek assistance from and offer help to other customers. If you need support from customer service, you need to click on the chat symbol in the lower right corner of the webpage to initiate a support ticket. Generally, this is an online self serve based service where practically everything is available to and done by the customer.
01-24-2021 11:41 AM
Here is a help article on changing payment:
https://www.publicmobile.ca/en/on/get-help/articles/update-or-remove-your-payment-card
01-24-2021 11:36 AM
You can do this yourself in the self-serve. Click on Payment. Then find the little Manage my card link lower down to the left. Replace card. Do this in incognito mode or a clean browser.