@Maggie12 - I am assuming he had Public Mobile's Legacy Rewards and here is some information about the NEW Public Points:
Public Mobile made a change on all customers rewards systems, switching people in May to Public Points, introduced in January 2022.
You will lose out on:
- Up to $5 loyalty credits
- $2 Autopay
You will now get with Public points:
- 5% back on your plan that you spent on.
- 10 points annually as a thank you for loyalty
- 5 welcome points when you enter the dashboard for the first time
You will keep earning these rewards as points:
- Community give back rewards
- Refer a Friend 1 point per referral
You should have received an SMS or and email stating the change and you may have noticed some loyalty bonus data in My Account, which is a sort of thanks for your continued loyalty.
You Can redeem Public Points like these:
- All Add-ons for $5 less
- $15 bill credit for 15 points
- And other offers that come and go.
New activations cannot get legacy and existing customers are getting transferred to Public Points.
