Plan usage showing 0 mins and 0 MB but it's not the case

[max123456]

Hi,

When I log in I see 0 usage either mins or MB however it's not the case when I go to usage history. It clearly shows it's not 0

[max123456]

The incognito thing worked. Thanks

[dabr]

@max123456   Try clearing cache/cookies and use incognito/private mode before logging into the account.  There's caching issues with the self serve account currently.  You can also try refreshing the page by clicking the refresh option bottom right of the page.

[RossN · Accepted solution]

@max123456 hi use a different browser in private or incognito mode sign in again and see if it clears up