Plan update

[mmarlies42]

I had requested a change to my plan and it was accepted.  Today, my anniversary/payment date, I note that the change did NOT go through and the old amount was charged. How do I change my

[mmarlies42]

No worries! Issue resolved!

[softech]

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@mmarlies42 wrote:

and the old amount was charged. 

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@mmarlies42   did you get the charged amount from your credit card or on My Account?

if on My Account only, logon using Incognito Mode and check again

and go to Credit card and check how much PM charged

[toppy · Accepted solution]

@mmarlies42 try waiting for another 24 hr or Try again  incognito mode/private mode 

[Handy1]

@mmarlies42 

Try again  incognito mode/private mode or simply try refreshing the page on the yellow circle while signed in to public mobile

Refresh page.                                ^^^