I had been on the 12GB/120-day plan since 2016 and around Black Friday I switched to the new 15GB/30-day plan, scheduled to start at the end of my next billing period, which was January 17th. I checked my account on my phone yesterday and it seemed to show the correct information, however on my desktop now, it's still showing the old plan and the dates are wrong.
My last renewal before the plan change was on October 19th, 2022, but I'm now seeing that it started on November 18th, 2022 for some reason. It's also showing that my available data is 12GB instead of 15GB.
Any idea what's causing this or how I can make sure it's accurately reflecting my new plan?