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Plan change at next renewal date did not take affect..?

lasts3cond
Good Citizen / Bon Citoyen

My plan renewed today, but I requested a plan change at renewal. Prior, I had a $111 plan, 3Gb of data. The new plan I set to change on my next cycle date was $126, 3Gb data + 3Gb Bonus. Is there anyway to pay the difference and still get my chosen $126 plan??

 

I have already been charged for the $111 this morning..

1 REPLY 1

will13am
Oracle
Oracle

You can private message the moderator team and have them fix this for you. The moderator team can be reached via private message using this link.  Refer to the following link for information on contacting the moderator team.

http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Modera...

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