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[Dallas1968]

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[Handy1]

@Dallas1968  Do you have MMS enabled and cellular data turned on in phone settings ? Also reboot  the phone or reset network settings and test again 

[BKNS27]

@Dallas1968 

Check to see if MMS Messaging and the cellular data option are both enabled.

[Phil_Adelphus]

@Dallas1968   what phone do you  have?  If an android check that your APN settings are the same as listed here.

https://www.publicmobile.ca/en/on/get-help/articles/set-up-data-on-an-android-phone 

Also make sure you have cellular data turned on.

[Chalupa_Batman]

Hey @Dallas1968 

I'd suggest going into your network settings and reset your network. Then, what worked for my buddy was to turn off automatic and let the list of providers come up. Pick Public Mobile and then reboot. Try that.

And if you're still having issues, you can contact a CS Agent via this link.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437