Phone returns

[KeithHehn]

I need to return this phone but I do not have the order number so I cannot submit a ticket

i am at my 

[darlicious]

@KeithHehn 

The important thing is to send them a request to return the phone that is received and documented within 30 days of the purchase. Take a screenshot of your private message to customer support requesting to return the phone. After that just check in daily for their reply if you don't hear back from them in the next hour.

[hTideGnow · Accepted solution]

Hi @KeithHehn PM would have sent you at email for the order, check that

If cannot find it still, just message them open ticket first,  they will try to help and look up from email address or shipping address

message them herehttps://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437