Phone plan

[Acura]

I just changed my subscription with public to Canada US Mexico call and data plan but when I’m not on Wifi my data does not kick back in.

[Acura]

Thanks the reboot worked

[Phil_Adelphus]

@Acura  Since you're seeing AT&T but not getting data, are you on 5G, 4G/LTE or..?  If on 5G try dropping the setting to 4G/LTE.  Does everything else work, texts and voice calls?

[kb_mv]

@Acura As asked by @will13am , do you have your data roaming turned on?

[Acura]

In my settings it say AT&T

[Handy1]

@Acura  Reboot device , simply power off phone and  power it back on is called rebooting the device 

[Acura]

How do I do reboot

[Acura]

No confirmation to any service I’m in Mazatlan

[Phil_Adelphus]

@Acura   What country are you in currently?

[will13am]

@Acura , are you able to confirm connection to T-Mobile, AT&T or Verizon?  Also check that roaming data has been enabled.  

[Yummy]

How about other services? SMS/calls? Do they work?

Do you actually SEE your new plan on My Account? How much data that new plan has?
Maybe reboot will help?

[Handy1]

@Acura  Reboot the phone or reset  network settings see if that helps