Phone plan says expired?

[mrijkse]

Hello,

I set up both my parents on public mobile about a month ago on a 90 day plan. This morning both their phones don't work and when I log into their account it says their plan is expired. Please help!

[Pierre]

Same here...  sent a PM to mods before I saw this thread... 

[Gamer]

I Got The same problem new customer my plan started yesterday and expired today 😞
I Hope this gets fixed soon

[robynleslie]

Same here!  I NEED my phone!  This is killing me!

[Snowyneko]

Yup I have the same issue, it should be solved soon since it's a pretty major glitch.

[skmkenn]

There appears to have been a glitch in the system causing multiple accounts to be suspended prematurely (I am currently affected by this issue myself).

Send a message to @Moderator_Team with your e-mail address, phone number and account number (located at the top right of the self-serve page) and let them know your service has been prematurely suspended and which plan you're on.