Phone payment

[robertagostini1]

I can’t sign in. Says unauthorized?

[veenadua]

May be your source of payment expired or does not valud

[Quigley]

@robertagostini1 

Looks like you can try making your payment now.

Seems like the system is back up again.

Good luck 🤞

[Meow]

It works now. Just checked...

[HALIMACS]

@robertagostini1 

I just tried from Samsung device and was able to get in.

Try again.

[kaytus]

@robertagostini1 if u register your credit card on your system. u can pay thru the phone. dial 611.

[Quigley]

@robertagostini1 

Looks like there's a problem with the server,.

So it's probably just better to try again later.

[softech]

@robertagostini1 

Yup, me too.  I tried both regular mode and incognito and other browsers as well and still getting this:

{"message":"Unauthorized"}

look like site is down  😞 

[hycm53]

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@robertagostini1 wrote:

I can’t sign in. Says unauthorized?

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Since PM website has caches issue, so clear caches , cookies then using computer and private or incognito mode browser to login. For some mysteriously reasons, mobile device some times hard to login, so don't use mobile device to login.

If still keep saying your email and password was wrong, then open a ticket with PM customer service for help.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437