08-17-2020 08:09 PM - edited 01-05-2022 12:34 PM
Hello
I am looking into the supported phone list but I am not seeing the most recent samsung phones. Can anyone confirm if this phone is supported? Galaxy A51
Thank you
https://www.samsung.com/ca/smartphones/galaxy-a51-a515/
Solved! Go to Solution.
08-19-2020 06:06 PM
This was my exact question! I asked via Chat when I noticed my new-model phone (Galaxy A51) isn't in the 'supported' list... the person didn't know but cautioned me it might not be compatible. I was disappointed but asked at a retailer that sells the SIM cards. The employee assured me it would work and that Public Mobile doesn't keep their list updated!
Just switched now and all seems well.
08-18-2020 09:36 AM
You will find it only goes up from here @MandiBrandi I just joined a week ago and everyone is nothing but helpful, useful and quick to respond. Welcome to PM
😁
08-17-2020 08:31 PM
Thank you for the detailed information! I'm becoming a new member and this is very helpful 🙂
08-17-2020 08:31 PM
Thank you for responding!
08-17-2020 08:20 PM
@MandiBrandi it's 100% compatible has both the required 3g and 4g LTE bands. Stay safe.
These are PMs bands and frequencies. It has them in.
3G Frequencies 850 MHz, Band 5 (UMTS/ HSPA).1900MHz, Band 2 (UMTS/ HSPA).
4G Frequencies 1700/ 2100 MHz AWS, Band 4 (LTE/ LTE Advanced).
700 MHz A/B/C/E, Band 12/13/17/29 (LTE/ LTE Advanced).
Here's 4 articles on activation and porting and the Refer a friend reward if you need them:
1. What you require to activate https://www.publicmobile.ca/en/bc/get-help/articles/what-you-need-to-activate
2.How to activate https://www.publicmobile.ca/en/bc/get-help/articles/activation-account-set-up
3.How to port https://www.publicmobile.ca/en/bc/get-help/articles/choose-your-phone-number
4. Refer a friend https://www.publicmobile.ca/en/on/get-help/articles/the-refer-a-friend-reward
08-17-2020 08:17 PM
@MandiBrandi All Samsung phones released for the North/South American markets are compatible with Public Mobile.
08-17-2020 08:12 PM - edited 08-17-2020 08:21 PM
@MandiBrandi wrote:Hello
I am looking into the supported phone list but I am not seeing the most recent samsung phones. Can anyone confirm if this phone is supported? Galaxy A51
Thank you
@MandiBrandi hi some new phones are not on the list yet if it was bought here or in the states you should be good to go
https://www.samsung.com/ca/smartphones/galaxy-a51-a515/ https://www.gsmarena.com/samsung_galaxy_a51-9963.php its has the required 3g and 4g LTE bands and is 100% compatble.