Personal hotspot

[Gwanzi]

Today, I try to start my personal hotspot of my iPhone and share my internet with my device, but my device can not connect to my iPhone. My phone is iPhone 15 pro, using eSIM. Can someone help me to address this issue, thank you! 

[hairbag1]

@Gwanzi 

glad we could help. The real thanks should go to @Petesdude for providing the solution to this hotspot issue. He/She/It made the suggestion in the post from a coupla weeks ago to remove the i. Thanks @Petesdude 

[Gwanzi]

It works! Thank you!!!

[hTideGnow]

HI @Gwanzi 

please first try what @hairbag1 suggested with the APN

if same, then try to Reset Network Settings on your phone

[hairbag1 · Accepted solution]

@Gwanzi 

as per info from last week..try removing the i from isp.com...let us know if this helps.

[Gwanzi]

APN shows isp.mb.com

[hTideGnow]

HI @Gwanzi 

PM does not block hotspot

make sure both your iOS and  your carrier profile is updated 

and what is showing on your APN?

PM had some problem with hotspot around 2 weeks ago, hope that problem not just come back.  If you are sure you did everything right, submit a ticket with CS agent and have them to check

       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437                     

[hairbag1]

@Gwanzi

there was an issue last week with hotspot function but they said was cleared up...message the Customer Support for their input.

added...

https://productioncommunity.publicmobile.ca/t5/Announcements/Resolved-Issues-with-Mobile-Hotspot/td-...