11-03-2019 11:26 AM - edited 01-05-2022 09:38 AM
11-04-2019 12:32 AM - edited 11-04-2019 12:33 AM
@tmugarisanwa wrote:Please kindly refund me as i changed my plan and it charged me twice
You can ask moderators but no promises can be given. By changing plan, the charge was agreed. It warns also.
11-03-2019 12:10 PM
If you feel comfortable, screenshot your payment history page. That would provide more details of your specific situation.
11-03-2019 11:52 AM
@tmugarisanwa wrote:Please kindly refund me as i changed my plan and it charged me twice
If you change your plan in between renewal...you are forfieting whatever balance is left in the first plan and you'll pay for the new selection right away.
11-03-2019 11:43 AM
@tmugarisanwa wrote:Please kindly refund me as i changed my plan and it charged me twice
PM is a prepaid service provider. There is no refund for prepaid plan in Canada.