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Payment failed

Paulv999999
Good Citizen / Bon Citoyen

So I have 34$ in available funds that I prepaid for next month however I’m looking to change my plan to the 34$ 5g 60gb but when I click deduct from funds it keeps saying payment failed

1 REPLY 1

Phil_Adelphus
Mayor / Maire

@Paulv999999   Do you see that plan when you are in "change subscription" in your account?  If so you should be able to switch to it but otherwise it is for new activations only.  If you see it as available to you, is it $34 exactly in available funds?  Presumably that would not cover the tax?

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