Texting not working

[JROG]

I text out ,looks like they have gone out.

I'm not receiving &  mine are not getting to my contacts

edited by computergeek541:   edited category label as discussion isn't about a self serve account issue

[hTideGnow]

hi @JROG 

Android or iPhone?

first, if you just joined PM, make sure the old carrier sim card is removed, if esim, disable it.  So, Public Mobile sim should be the only one left

if you have an iPhone, you can:
Go to Settings on your phone, Then to Messages/FaceTime, Switch iMessage/FaceTime OFF
And go to Settings, then Phone and then My Number to remove the phone number
Wait 5 minutes and reboot the phone
Then go to  Settings, Phone, My number and put the number back
And go to Settings, Message/FaceTime and turn iMessages/FacekTime back ON again 
Wait for it to finish activating in iMessage

But if yours is an Android:
uninstall Google Message 
Reboot phone and reinstall (or update) the Google Message from Play Store. 
You might also want to go to Google Message Settings menu and make sure RCS is enable and registered

[Dunkman]

@JROG 

More details may be helpful. 

New customer versus old?

Did texting work before?  data? talk?

Which model phone?  Using iMessage or RCS chat?