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Payment

Nowlala
Great Neighbour / Super Voisin

I change my payment debit method and they are not taking my payment. Cannot use my phone

5 REPLIES 5

H i@Nowlala 

try to reset your pin here

https://myaccount.publicmobile.ca/en/account/reset/pin

if same, you can buy vouchers from Shoppers Drug mart and load the voucher using *611

Handy1
Mayor / Maire

@Nowlala  After updating credit  card you need to make manual payment 

please use this link to load funds and trigger the renewal

https://myaccount.publicmobile.ca/en/account/payment/funds/card

and to update your PIN 

PIn update page

https://myaccount.publicmobile.ca/en/account/reset/pin

Nowlala
Great Neighbour / Super Voisin

Where to you find yourpin

slusagm
Mayor / Maire

so, you successfully update the card but unable to make payment?

Is account already suspended? maybe you need to buy voucher for this renewal.  

hairbag1
Mayor / Maire

@Nowlala 

you can dial 611 to pay with your card but you need to know your PM pin number.

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