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Great Neighbour / Super Voisin

I was billed for my service more than usual.  The loyalty ann auto pay wasn't added


@Effie_Razavi  Log in to your account and go to the My Rewards section.

Great Neighbour / Super Voisin

How do I know how many points I have?

Mayor / Maire

@Effie_Razavi   The $ rewards have been changed to the points system so going forward you will start by paying the full amount of your plan and start collecting points which can be redeemed for bill credit (when you have 15 for a $15 credit) or a discounted add on.  If you were on anything higher than the $15 plan you may find changing plans worthwhile, for example the new $19 1GB at 4G speed plan instead of the old $25 plan, or the new $29 10GB at 4G speed plan.  Both are available in your account when you log in a look at change subscription.  If you go for one make sure to "change on renewal" and not "change now".

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