@Chrisamackinnon
go sign in to Self-Serve, to review your account,
1. Click on Payment
2. Make a Payment
3. one Time Payment
4. you will see your Amount Due:$ !
5. Payment Type: selected other ( Enter the desired payment amount )
6. how much you see at Amount Due:$ ! you will do manually enter Amount: $ ! + $1 extra
7. Tax: will collect automatically,
8. Click ‘Submit’,
9. after payment gone through, you have to do Rebooting your phone
what is mean for Rebooting the phone means to turn off your phone and turn it back on again.
10. and how much you pay the extra is will going to your account Available funds:$ ! has the amount left,
and for next bill cycle the will take it from there automatically,
and for the another extra charges you have to Contact Customer Support Agent by CS_Agent , Explain your issue to
they can solve your issue, they are nice Service Team they will help you 100%.
Here’s How To Contact Customer Support Agent by CS_Agent,
- you can send a private message to Customer Support Agent by CS_Agent, by Click Here link,
- You’ll need to be logged in to your Community account for the link to work.
- please include in your message,
- your account number,
- your phone number,
- your account 4 digit pin,
- your Email address,
- Customer Support Agent by CS_Agent, will Response to your inbox by private message
Check your private message inbox (click on the envelope top right of your screen)
Good Luck....
