Payment

[barb2021]

It says that it can’t process my payment, please try again later. Later doesn’t work either 

[barb2021]

Thank you. I’ll give that a try

[Sansan]

Very difficult payment system.  If your account is already suspended the quickest way to get back up and running is to purchase a Public Mobile voucher from shoppers Drug mart and load to your account. 

[hairbag1]

@barb2021 

if every method fails, get payment vouchers from Canada Tire, No Thrills or Shoppers..then dial 611 to add them to your acct to Resume your service.

[softech]

@barb2021 

did you try to login to My Account using browser with incognito mode?  Did you also try using PM app? 

If you know your 4 digits account pin, you can try dialing *611 from your phone and make a payment with amount due there to reactivate your service. 

if your account is not currently On Hold/suspended, wait 24 hours and try again.  If not, another quick way is to get a voucher from SDM/Rexall/Loblaws/CanTire and then use *611 to load the voucher (no account pin required). 
Or you can also buy a voucher online with a fees via muskbird.com/ding.com/recharge.com and then load the voucher using *611.