11-29-2018 09:15 PM - edited 01-05-2022 06:12 AM
I bought a payment voucher today, and when I try to put it on my account it will not add it and gives an error.
11-30-2018 12:16 AM
If it is urgent buy a voucher from recharge.com. they take PayPal. Deal with the not working voucher in the morning. When it happened to me they said it would take 10 days to investigate.
@Alan_K here is a current voucher not working issue.
11-29-2018 09:30 PM
Try using a different browser, and also incognito mode. Sometimes it takes a few hours for vouchers to be activated after purchasing.
If all else fails, contact the Moderator Team with the voucher number.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/The-Public-Mobile-Moderator-Team/ta-p/...
11-29-2018 09:21 PM
Yup I've tried 611 too
11-29-2018 09:20 PM
@xtremeed27
Did you also try loading it by calling 611?
