Payment/service issue

[CaidenA]

Spoiler

My bank account has been charged but my service hasn't renewed and it's asking me to resubscribe and pay my bill again

[hTideGnow]

hi @CaidenA 

your problem is an account login problem, ask PM support to help, you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437        

Better to ask if you can pickup another one from a nearby Telus or Koodo store instead of wait longer to have them resend a new one

And if you cannot wait longer to get the service back, buy a voucher from Shoppers Drug Mart or London Drugs or gas station and load the voucher using *611 or 1-855-4PUBLIC

[Handy1]

@CaidenA  

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage