08-21-2019 07:54 AM - edited 01-05-2022 08:37 AM
So i used my debit visa to pay and it took money from mu bank account but nothing showed up for money on public mobile. My money litterally went nowhere. Please please please
08-21-2019 08:21 AM
@Doomfist, check the payment history in your self serve account to see if it matches your banking records.
08-21-2019 08:20 AM
@Doomfist
Maybe screenshot your payment history page. Omit any personal information. That might help determine what happened with your money.
08-21-2019 07:57 AM
When you log into your self serve account - does your status show active or suspended ?
Do you still have service ?
If you still have problems then message a moderator.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
