Payment issue

[Zahabiyah]

Hi,

My services are on hold as my credit card details had changed. I changed the credit card details and now how to make payment for my subscription so that my services are resumed asap. Thanks.

[Yummy]

Add funds from your new card manually and then service will either automatically resume or you will see button 'resume'. Click on it and service will continue.

[BKNS27]

@Zahabiyah 

You will need to make a manual payment to resume service by call 611 or 1-855-4PUBLIC then login to your account and make sure the Subscribe button is enabled for future payments.

[ORNGNBLK]

@Zahabiyah   you can also purchase a voucher from some specific retailers, and then add the payment  by dialing #611, or entering the voucher through your My Account here: https://selfserve.publicmobile.ca/en/account/payment/funds

[hairbag1]

@Zahabiyah 

log in to your account and RESUME service. Make sure that Subscribed is enabled also.