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Payment for add ons

RonPeterson
Great Neighbour / Super Voisin

When adding US roaming add on do I need to put $'s into my account or will payment come out on my auto pay credit card on file?

3 REPLIES 3

chukdefatey
Deputy Mayor / Adjoint au Maire

@RonPeterson wrote:

When adding US roaming add on do I need to put $'s into my account or will payment come out on my auto pay credit card on file?


If it were a Recurring charge then it would come out of your Credit card on File but add ons are a one time purchase so being it a Prepaid/Pay Before Service you must have money in your account to buy the add on. 

GR
Mayor / Maire

@RonPeterson   you have to go in make a payment and add the funds that you're gonna need and then purchase the add on

Triguy
Mayor / Maire

Here is more info about purchasing add-ons.

To purchase Add-Ons using your Self-Serve account, follow these steps:

  1. Click on ‘Purchase Add- Ons’ on the Overview tab and scroll down to the Add-On calculator.
  2. Click the plus sign (+) to add and the minus sign (-) to remove selected Add-ons.
  3. When you’ve added all your desired Add-Ons, click ‘Buy Add-Ons’ or ‘Make a Payment’ below the calculator:
    • You will see ‘Make a Payment’ instead of ‘Buy Add-Ons’ if there are not enough funds in your account to make the purchase.
    • If you don’t have sufficient funds to purchase the Add-Ons, you will be asked to make a one-time payment equal to the price of the Add-On, less your current available funds. Click ‘Submit’, then ‘Go back’: now the button below the calculator will say ‘Buy Add-Ons’.
  4. Select ‘Confirm my purchase’, and you’re off to the races!
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