02-27-2025 01:03 PM
I paid my first payment today and my number is still being transferred from fido. And I realized that I forgot to use the referral code to save some money. How do I apply the referral code now?
02-27-2025 01:09 PM
hi @MarinaYu
you will need to ask support agent to help to add the referral code back
submit a ticket with CS Agent using Chatbot here:
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
02-27-2025 01:04 PM
@MarinaYu , you will have to use the chat link to initiate a support ticket.