Payment Card Change Impact

[dh301823]

Hi 

Can someone please tell me if we change the card from credit to debit card for or pre authorized debit. Does it impact our rewards as in there is a reward of reauthorized debit , will that wont work.

has anyone tried that

[computergeek541]

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@dh301823 wrote:

Can you plesae tell me if i am using PC money account debit card. I was able to add that but you r comment worries me now that mastercard debit might not work.

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Mastercard Debit is something that has worked for sonme customers but Public Mobile has never advertised accepting this.

[dh301823]

how can i do that because the bill is paid automatically and in full on a certain date

[hTideGnow]

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@dh301823 wrote:

Can you plesae tell me if i am using PC money account debit card. I was able to add that but you r comment worries me now that mastercard debit might not work.

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HI @dh301823   If you can added it without problem, then you can use it.

You can try to make a minimum manual payment of $1 to test it as well

[dh301823]

Can you plesae tell me if i am using PC money account debit card. I was able to add that but you r comment worries me now that mastercard debit might not work.

[Yummy]

As long as you have registered valid, acceptable card with PM, your rewards will stay intact.

PM accepts Can/US credit cards and Visa Debit.

There is no pre-authorized payments with PM. Even though payments are 'automatically' taken from your CC if you are on autopay they are not considered pre-authorized payments by CC companies thus you will not get any extra rewards (if CC offers that) for paying PM bill.

[hTideGnow]

HI @dh301823 

To answer your question , it won't impact your $2 Autopay /Pre-authorized payments discount  (Please note only if you are on the old reward system there is such $2 discount.  If you are on the new system, you get 5% reward point back regardless if Pre-Authorized payments are setup)

HOWEVER, some people have trouble changing to Visa debit.  It really depends on the card.  (And it could be even tricker if it is a Mastercard Debit) .   You can try .  The good thing with the system now is that you can just try to change the card  without deleting the card first. 

So, if the change is not successfully, your old card will still be there and you don't have to try adding the old one back

Try it first and see how it goes

If it fails the first time, try the second time with Incognito mode or a different browser.

If it fails a second time, do not try again for 24 hours as it could triggered a fraud lock

[Timer]

@dh301823 

accept credit cards

[computergeek541]

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@dh301823 wrote:

Hi 

Can someone please tell me if we change the card from credit to debit card for or pre authorized debit. Does it impact our rewards as in there is a reward of reauthorized debit , will that wont work.

has anyone tried that

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Sorry, but Public Mobile does not accept PAD.  If you go into your bank's online account, you'll find that there is no selection available for Public Mobile.

Public Mobile does accept payments using Visa Debit.  If that's what you have, you can log into selfserve.publicmobile.ca and then go into the payments section.  There's a "Manage Payments" section to change your payment method.

Rewards won't be affected as long as  you maintain automatic payments.

[Timer]

@dh301823 

your have old rewards you will getting $2 every 30 day, if you have new rewards you will 1 Point.

[dh301823]

I am asking something else @Timer

[Timer]

@dh301823 

tried use browser from computer, clear cache and cookies and use one page inPrivate mode,

To Login Page and go to payment, manage payment method and update card information and save payment.