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Pay Account

Indra1phone
Great Neighbour / Super Voisin

I want to pay my acct and am continually blocked.

4 REPLIES 4

BKNS27
Mayor / Maire

@Indra1phone 

Try clearing the cache, cookies and go incognito on your browser then try login.

Or you can purchase a voucher from these locations and dial 611 to enter the voucher number:

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HALIMACS
Mayor / Maire

@Indra1phone 

 

If using a device with stored/remembered credentials on Chrome browser, sometimes when these autofill, the device also attempts to automatically log you in.  If a device does this, do not tap the sign in button while it is trying to log you in as it will deliver an error message

dabr
Mayor / Maire

@Indra1phone   For now you are could purchase a voucher from 7/11, London Drugs, SDM or Shell and add the funds by dialing 611 on your phone to get your account paid and stop any interruption in service.  Muskbird.com also sells PM vouchers for a small fee.

 

Unfortunately, as already mentioned, the caching has been a serious issue  for several months now, so it's alwayts best to clear your cookies or use incognito/private mode on your browser for future logins.

 

 

Handy1
Mayor / Maire

@Indra1phone  Try again incognito mode private mode or a another device or lap top there are cache issues on pm site 

 

edit if you know your PIN code you can 611 or if you get a voucher no pin is needed 

 

of your need further help you can always reach out to support 

Getting support / submit ticket

 

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