Try this. Go into your browser settings, clear your cache, cookies and history. Then restart your browser. Go into incognito mode. However, you may be locked out so please wait one hour before trying again.
If you're still having issues, please contact support with a ticket.
To Submit a ticket, please click the following link to access the Public Mobile Chatbot: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type: Customer Service Agent
